> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# An end customer has left our platform and the accounts need to be closed but there are still some funds in it. How can I proceed with the closure?

> The funds needs to be returned back to the end-customer and once that has been done and the account balance is zero, the account can be closed.