> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Reporting and Metrics

<CardGroup cols={1}>
  <Card title="How we calculate API Availability" href="/docs/how-we-calculate-api-availability" icon="calculator" iconType="solid" horizontal>
    Introduction This document describes how we calculate the API Availability. We use this definition to create the Synctera Service Uptime SLA Monitoring (Link TBD). FOr more information about this, please contact [support@synctera.com](mailto:support@synctera.com) Definition...
  </Card>
</CardGroup>