> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Synctera Support

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  <Card title="When should I submit a Zendesk ticket vs a case for support?" href="/docs/when-should-i-submit-a-zendesk-ticket-vs-a-case-for-support" icon="ticket" iconType="solid" horizontal>
    When you are looking for Support from the Synctera team and are deciding whether to submit a Zendesk ticket or a Case, please follow the guidelines below: Zendesk: Should be your go-to for: Day to Day Processes: Any inquiries related to...
  </Card>
</CardGroup>