> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a dispute action

> Create an action on a disputed transaction




## OpenAPI

````yaml openapi-v2.json post /disputes/{dispute_id}/actions
openapi: 3.0.3
info:
  description: >
    <h2>Let's build something great.</h2><p>Welcome to the official reference
    documentation for Synctera APIs. Our APIs are the best way to automate your
    company's banking needs and are designed to be easy to understand and
    implement.</p><p>We're continuously growing this library and what you see
    here is just the start, but if you need something specific or have a
    question, <a class='text-blue-600' href='https://synctera.com/contact'
    target='_blank' rel='noreferrer'>contact us</a>.</p>
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  title: Synctera API
  version: v2
servers:
  - description: Production
    url: https://api.synctera.com/v2
  - description: Sandbox (no real world financial impact)
    url: https://api-sandbox.synctera.com/v2
security:
  - bearerAuth: []
tags:
  - description: Request to create and manage statements
    name: Statements
  - description: Create and manage Cash Order and Cash Deposit transfers
    name: Cash Orders and Deposits (alpha)
  - description: Create and manage sweep configurations
    name: Configs
  - description: Requests to generate simulated transactions
    name: Cash Transaction Simulations (alpha)
  - description: >-
      Testing endpoints to simulate in-store cash deposits. Available in sandbox
      environments only.
    name: In-Store Cash Deposit Simulations
  - description: Create and manage barcodes for in-store cash deposits
    name: In-Store Cash Deposits
  - description: Request to create and manage edd
    name: Trust
  - description: Requests to calculate and manage CRR
    name: CRR
  - description: Requests to issue and manage cards
    name: Cards
  - description: Push and pull from cards
    name: External Cards
  - description: Bulk card issuance
    name: Bulk Issuance
  - description: Requests to generate simulated transactions
    name: Card Transaction Simulations
  - description: Requests to generate simulated webhooks
    name: Card Webhook Simulations
  - description: Requests to create and manage card disputes
    name: Card Disputes
  - description: Requests to simulate card payments
    name: Card Simulations
  - description: Create and manage accounts
    name: Accounts
  - description: Create and manage holds
    name: Hold
  - description: Create and manage transactions
    name: Transactions
  - description: Create and manage transactions
    name: Transactions (internal)
  - description: Create and manage scheduled transactions
    name: Scheduled Transactions (internal)
  - description: Create and manage spending controls
    name: Spend Controls
  - description: Create and manage tenant configurations
    name: Tenant Configs
  - description: Lookup merchant information
    name: Merchants
  - description: See balance history
    name: BalanceHistory
  - description: API for effective balances
    name: effective_balances
  - description: Transaction lines API
    name: transactions
  - description: Create and manage transactions
    name: Transactions (beta)
  - description: Create and manage spending controls
    name: Spend Controls (beta)
  - description: |
      Requests to create and manage fees
    name: Fees (beta)
  - description: |
      Requests to create and manage Rewards
    name: Rewards (beta)
  - description: Create and manage disputes
    name: Disputes
  - description: Create and manage tenant-level transaction limits
    name: Tenant Limits (beta)
  - description: |
      Requests to create and manage batch payments
    name: Batch Payments (alpha)
  - description: Manage negative balance processes
    name: Negative Balance
  - description: |
      Manage fee products and fee configs for automated fee collection
    name: Fee Products
  - description: |
      Manage reward products and reward configs for automated cashback rewards
    name: Reward Products
  - description: Request to create and manage deposits using remote deposit capture
    name: Remote Check Deposit
  - description: Request to create and manage rdc configurations
    name: RDC Config
  - description: Create and manage Synctera Pay templates
    name: SyncteraPay
  - description: Apple Pay APIs
    name: Apple Pay
  - description: Create a credit application.
    name: Applications (beta)
  - description: Billing period summaries
    name: Billing Period Summaries
  - description: Customer Service Details for disputes and billing inquiries
    name: Customer Service Details
  - description: Billing rates
    name: Billing Rates
  - description: Rates
    name: Rates
  - description: Lending Config
    name: Lending Config
  - description: Manage credit disputes
    name: Credit Disputes
  - description: Payments related to lending accounts
    name: Payments
  - description: Tenant Config
    name: Tenant Config
  - description: Bank Delinquency Configuration
    name: Bank Delinquency Configuration
  - description: >-
      Per bank/partner account-type mapping to FFIEC collateral codes used for
      regulatory call report furnishment.
    name: Collateral Code Configuration
  - description: >-
      Rules that map a posted payment transaction (bank/partner + transaction
      attributes) to a regulatory payment code. NULL match columns act as
      wildcards.
    name: Payment Code Configuration
  - description: Autopay configuration management for lending accounts
    name: Autopay Configs
  - description: Autopay payment records for billing periods
    name: Autopays
  - description: Configuration for mapping LoanPro events to Payola transaction parameters
    name: LoanPro Transaction Event Config
  - description: >-
      Aggregated write-off amounts for lending accounts, computed from posted
      transactions.
    name: Write Off Amounts
  - description: Create and manage wire transfers
    name: Wires
  - description: Simulate receiving Wire transactions and returns
    name: Wire Transaction Simulations
  - description: >-
      Create and manage same currency and multi-currency international wire
      transfers
    name: International Wires (alpha)
  - description: Requests for risk evaluation and decisioning
    name: Risk Evaluations
  - description: Requests for transaction risk detection
    name: Transaction risk
  - description: Configuration and management of transaction monitoring rules
    name: Transaction Monitoring
  - description: Request to create and manage payment_schedules
    name: Cronut
  - description: Create and manage EFT Canada transfers
    name: EFT Canada (Beta)
  - description: FDX authentication and data transfer using Plaid Core Exchange
    name: Plaid Core Exchange (beta)
  - description: Configure vendor secrets for egress requests
    name: Egress Gateway Vendor Secret CRUD API
  - description: Configure webhook secrets for egress requests
    name: Egress Gateway Webhook Secret CRUD API
  - description: Account Template
    name: Account Templates
  - description: >-
      Account programs define configurations for payment rails and transaction
      capabilities across different account types.
    name: Account Programs
  - description: Requests to create and manage account products, including fees, interest.
    name: Account Products
  - description: |
      The internal account resource is used for managing links to internal
      accounts where the funds are managed by integrators.
    name: Internal Accounts
  - description: Requests to create and manage API keys
    name: API Keys
  - description: Requests to manage banks
    name: Banks
  - description: Requests to create and manage customers
    name: Customers
  - description: >
      A natural person (individual human) that is relevant to the Synctera
      platform in some way: e.g. a personal customer or a director/officer/owner
      of a business.
    name: Persons
  - description: >
      A legal entity (corporation, partnership, etc.) that is relevant to the
      Synctera platform in some way: a business customer or some other
      organization that has an ownership share in such a business customer.
    name: Businesses
  - description: >
      The fintech profile document resource is used to track the approval status
      of any documents

      which must be reviewed by a bank. This includes regulatory documents which
      will be presented

      to the fintech's end users, and also any documents that help the bank
      understand the

      fintech's fitness for duty.
    name: Fintech Profile
  - description: |
      The disclosures resource is used to track the status of disclosures and
      ensure that all parties have been shown the necessary disclosures to meet
      regulatory obligations.
    name: Disclosures
  - description: |
      The Disclosures resource is used to track the status of disclosures and
      ensure that customers have been shown the necessary disclosures to meet
      regulatory obligations.
    name: Disclosures (deprecated)
  - description: |
      The External Account resource is used for managing links to accounts
      that operate outside of the Synctera ecosystem.
    name: External Accounts
  - description: History
    name: History
  - description: Requests to initiate customer verification.
    name: KYC Verification (deprecated)
  - description: Requests to initiate customer verification.
    name: KYC/KYB Verifications
  - description: Requests to screen parties against sanctions watchlists
    name: Sanctions Screening
  - description: Requests to manage monitoring subscriptions and alerts for customers.
    name: Monitoring
  - description: Requests to manage partners
    name: Partners
  - description: Request to create and manage party groups and party group members
    name: Party Groups
  - description: Requests to create and manage roles
    name: Roles
  - description: >
      Represents the relationships between parties. A relationship can exist
      between personal customers, business customers, or non-customer
      persons/organizations.
    name: Relationships
  - description: Request to create and manage users
    name: Users
  - description: Request to enroll, renew, or cancel watchlist monitors
    name: Watchlist (deprecated)
  - description: Retrieve user identity information
    name: Identity
  - description: Endpoints for modifying or fetching posting dates
    name: Posting Dates
  - description: Admin API for Middesk configuration using the tenants API keys.
    name: Middesk
  - description: Requests to search and manage compliance searches
    name: Compliance Searches
  - description: Requests to configure vendors.
    name: Vendor Configurations
  - description: Requests to create and manage notes
    name: Notes
  - description: >
      Represents the compliance rules that are used to verify certain kinds of
      money movement.
    name: Compliance Rules
  - description: Requests to create licenses
    name: Licenses
  - description: >-
      Used to configure bank accounts for which synctera accounts are considered
      a "subledger" to
    name: Bank Account
  - description: Requests to search financial institutions
    name: Institutions (Beta)
  - description: Requests to manage addresses
    name: Addresses
  - description: Requests to Admins to grant permissions to user
    name: Request Permissions
  - description: Manage contacts for bank and fintech partners
    name: Contacts
  - description: Requests to create and manage personal ID configurations
    name: Personal ID Configuration
  - description: >-
      Migration mappings associate resources from an old tenant identity with a
      new tenant identity.
    name: Migration Mappings
  - description: Create and manage payments
    name: ACH
  - description: Simulate receiving ACH transactions and returns
    name: ACH Transaction Simulations
  - description: Requests to create and manage webhooks
    name: Webhooks
  - description: Create and manage documents.
    name: Documents
paths:
  /disputes/{dispute_id}/actions:
    post:
      tags:
        - Disputes
      summary: Create a dispute action
      description: |
        Create an action on a disputed transaction
      operationId: createAction
      parameters:
        - $ref: '#/components/parameters/idempotency_key'
        - $ref: '#/components/parameters/dispute_id'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/dispute_action_request'
        description: Details of the dispute action
        required: true
      responses:
        '201':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute_action_response'
          description: Successfully created dispute action
        '400':
          $ref: '#/components/responses/bad_request'
        '401':
          $ref: '#/components/responses/unauthorized'
        '403':
          $ref: '#/components/responses/forbidden'
        '422':
          $ref: '#/components/responses/unprocessable_entity'
        '500':
          $ref: '#/components/responses/internal_server_error'
components:
  parameters:
    idempotency_key:
      description: >-
        An idempotency key is an arbitrary unique value generated by client to
        detect subsequent retries of the same request. It is recommended that a
        UUID or a similar random identifier be used as an idempotency key. A
        different key must be used for each request, unless it is a retry.
      in: header
      name: Idempotency-Key
      schema:
        example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
        type: string
    dispute_id:
      in: path
      name: dispute_id
      required: true
      schema:
        $ref: '#/components/schemas/dispute_id'
  schemas:
    dispute_action_request:
      discriminator:
        mapping:
          ACH:
            $ref: '#/components/schemas/ach_dispute_action'
          CARD:
            $ref: '#/components/schemas/card_dispute_action'
          EXTERNAL_CARD:
            $ref: '#/components/schemas/external_card_dispute_action'
        propertyName: payment_rail
      oneOf:
        - $ref: '#/components/schemas/card_dispute_action'
        - $ref: '#/components/schemas/ach_dispute_action'
        - $ref: '#/components/schemas/external_card_dispute_action'
      type: object
    dispute_action_response:
      discriminator:
        mapping:
          ACH:
            $ref: '#/components/schemas/ach_dispute_action_response'
          CARD:
            $ref: '#/components/schemas/card_dispute_action_response'
          EXTERNAL_CARD:
            $ref: '#/components/schemas/external_card_dispute_action_response'
        propertyName: payment_rail
      oneOf:
        - $ref: '#/components/schemas/card_dispute_action_response'
        - $ref: '#/components/schemas/ach_dispute_action_response'
        - $ref: '#/components/schemas/external_card_dispute_action_response'
      type: object
    dispute_id:
      description: The unique identifier of the dispute
      example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
      format: uuid
      type: string
    ach_dispute_action:
      description: Create an action against a disputed ACH transaction
      properties:
        action:
          $ref: '#/components/schemas/ach_action'
        message:
          description: |
            Message text related to ACH dispute action
            * Max length for debit transactions is 38 characters
          maxLength: 100
          type: string
        payment_rail:
          $ref: '#/components/schemas/payment_rail'
        reason_code:
          $ref: '#/components/schemas/ach_dispute_reason_codes'
        return_code:
          $ref: '#/components/schemas/ach_dispute_return_codes'
        state:
          $ref: '#/components/schemas/ach_action_state'
        supporting_doc_id:
          description: The unique identifier of the supporting document
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          type: string
      required:
        - payment_rail
        - action
        - state
      title: ACH Action
      type: object
    card_dispute_action:
      description: Create an action against a disputed card transaction
      properties:
        action:
          $ref: '#/components/schemas/card_action'
        amount:
          description: >
            Optional amount for the action in cents. If not provided, defaults
            to the dispute amount. Amount is only applicable when creating
            actions (state: `CREATE`) and is only supported for specific action
            types (see table below); amounts provided for other action types or
            states will be ignored.


            | Action Type          | Maximum Allowed Amount                  |

            | -------------------- | --------------------------------------- |

            | `CHARGEBACK`         | Eligible chargeback amount from network |

            | `PROVISIONAL_CREDIT` | Dispute amount                          |

            | `WRITE_OFF`          | Dispute amount                          |
          format: int64
          minimum: 0
          type: integer
        memo:
          description: |
            Memo text related to card dispute action
            * Required for PRE_ARBITRATION, ARBITRATION
          maxLength: 1000
          type: string
        message:
          description: |
            Message text related to card dispute action
          maxLength: 100
          type: string
        payment_rail:
          $ref: '#/components/schemas/payment_rail'
        reason_code:
          $ref: '#/components/schemas/card_dispute_reason_codes'
        state:
          $ref: '#/components/schemas/card_action_state'
        supporting_doc_id:
          description: The unique identifier of the supporting document
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          type: string
        updated_reason_code_memo:
          description: |
            Memo text describing the reason for updating a reason code.
            * Required for PRE_ARBITRATION and ARBITRATION if a reason code
            is provided in the request. If no reason code is present in the
            request, the original CHARGEBACK reason code will be used.
          maxLength: 1000
          type: string
      required:
        - payment_rail
        - action
        - state
      title: Card Action
      type: object
    external_card_dispute_action:
      description: Create an action against a disputed external card transaction
      properties:
        action:
          $ref: '#/components/schemas/external_card_action'
        payment_rail:
          $ref: '#/components/schemas/payment_rail'
        state:
          $ref: '#/components/schemas/external_card_action_state'
        supporting_doc_id:
          description: |
            The unique identifier of the supporting document
            * Required for `REPRESENTMENT.CREATE`
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          type: string
      required:
        - payment_rail
        - action
        - state
      title: External Card Action
      type: object
    ach_dispute_action_response:
      description: Response for an ACH dispute action.
      properties:
        action:
          $ref: '#/components/schemas/ach_action'
        creation_time:
          description: The date and time the resource was created.
          example: '2010-05-06T12:23:34.321Z'
          format: date-time
          readOnly: true
          type: string
        id:
          description: The unique identifier of the dispute action
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          readOnly: true
          type: string
        message:
          description: Message text related to card dispute action
          maxLength: 100
          type: string
        payment_rail:
          $ref: '#/components/schemas/payment_rail'
        reason_code:
          $ref: '#/components/schemas/ach_dispute_reason_codes'
        return_code:
          $ref: '#/components/schemas/ach_dispute_return_codes'
        status:
          $ref: '#/components/schemas/ach_dispute_action_status'
        supporting_doc_id:
          description: The unique identifier of the supporting document
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          readOnly: true
          type: string
        tenant:
          $ref: '#/components/schemas/tenant_id'
      required:
        - id
        - creation_time
        - tenant
        - payment_rail
        - action
        - status
      title: ACH Action
      type: object
    card_dispute_action_response:
      description: Response for a card dispute action.
      properties:
        action:
          $ref: '#/components/schemas/card_action'
        amount:
          description: The amount of the action in cents.
          format: int64
          minimum: 0
          type: integer
        creation_time:
          description: The timestamp representing when the object was created
          example: '2010-05-06T12:23:34.321Z'
          format: date-time
          readOnly: true
          type: string
        external_reference_id:
          description: Reference ID associated with the action on the external network.
          type: string
        id:
          description: The unique identifier of the dispute action
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          readOnly: true
          type: string
        memo:
          description: |
            Memo text related to card dispute action
          maxLength: 1000
          type: string
        message:
          description: Message text related to card dispute action
          maxLength: 100
          type: string
        payment_rail:
          $ref: '#/components/schemas/payment_rail'
        reason_code:
          $ref: '#/components/schemas/card_dispute_reason_codes'
        representment_reason_code:
          $ref: '#/components/schemas/card_dispute_representment_reason_code'
        status:
          $ref: '#/components/schemas/card_dispute_action_status'
        supporting_doc_id:
          description: The unique identifier of the supporting document
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          readOnly: true
          type: string
        tenant:
          $ref: '#/components/schemas/tenant_id'
        updated_reason_code_memo:
          description: |
            Memo text describing the reason for updating a reason code.
          maxLength: 1000
          type: string
      required:
        - id
        - creation_time
        - tenant
        - payment_rail
        - action
        - status
      title: Card Action
      type: object
    external_card_dispute_action_response:
      description: Response for an external card dispute action.
      properties:
        action:
          $ref: '#/components/schemas/external_card_action'
        creation_time:
          description: The timestamp representing when the object was created
          example: '2010-05-06T12:23:34.321Z'
          format: date-time
          readOnly: true
          type: string
        id:
          description: The unique identifier of the dispute action
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          readOnly: true
          type: string
        payment_rail:
          $ref: '#/components/schemas/payment_rail'
        status:
          $ref: '#/components/schemas/external_card_dispute_action_status'
        supporting_doc_id:
          description: The unique identifier of the supporting document
          example: 7d943c51-e4ff-4e57-9558-08cab6b963c7
          format: uuid
          readOnly: true
          type: string
        tenant:
          $ref: '#/components/schemas/tenant_id'
      required:
        - id
        - creation_time
        - tenant
        - payment_rail
        - action
        - status
      title: External Card Action
      type: object
    error:
      description: >-
        Synctera error responses in API v0 follow [RFC
        7807](https://datatracker.ietf.org/doc/html/rfc7807). Following that
        standard, the field for a machine-readable "error code" in API v0 is
        `type`.

        In our future API v1, we are phasing out RFC 7807 and adopting a custom
        error format. That format will be documented in our API v1 spec. But you
        may see some v0 error responses with a machine-readable `code` field
        while we are making the transition from v0 to v1.
      properties:
        code:
          description: >-
            An optional “sneak preview” of our future API v1 error responses.
            This is provided to give integrators a chance to work with our
            future error codes. Error codes for the same error may change
            between v0 and v1.
          example: BAD_REQUEST_BODY
          type: string
        detail:
          description: |
            A human-readable string explaining this particular error.
          example: 'missing required fields: first_name, dob'
          type: string
        status:
          description: the HTTP status code for this response
          example: 400
          type: integer
        title:
          description: >
            A human-readable string for this general category of error, which
            corresponds 1-to-1 with error types (`title` is the human-readable
            version of `type`). There can be multiple distinct titles for the
            same HTTP status code, and the same `title` can result in many
            different `detail` strings.

            This field will be removed in API v1.
          example: Bad Request Body
          type: string
        type:
          description: >
            A machine-readable string that identifies the error for programmatic
            use. This is a URI, i.e. a globally unique identifier. It is _not_
            necessarily a URL, so do not expect it to resolve to a web page. You
            can use this whole string as an error code, or just everything after
            the last slash.

            This field will be removed in API v1.
          example: https://dev.synctera.com/errors/bad-request-body
          type: string
      title: Standard error response (RFC 7807 problem report)
      type: object
    ach_action:
      enum:
        - STOP_PAYMENT
        - ACH_RETURN
      type: string
    payment_rail:
      description: |
        A short string representing the payment rail of the dispute.
      enum:
        - CARD
        - EXTERNAL_CARD
        - ACH
      type: string
    ach_dispute_reason_codes:
      description: >
        | Reason Code                      |
        Description                                                                                                                                                                                                                            
        |

        |----------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|

        | UNAUTHORIZED_TRANSACTION         | A party claims that a transaction
        was not authorized by the account
        holder                                                                                                                                                             
        |

        | INCORRECT_TRANSACTION_AMOUNT     | The amount of the ACH transaction
        does not match the agreed-upon or expected
        amount.                                                                                                                                                   
        |

        | DUPLICATE_TRANSACTION            | The same transaction is processed
        more than once, leading to duplicate
        charges.                                                                                                                                                        
        |

        | MISTIMED_WITHDRAWAL              | The timing of the transaction is
        not in accordance with the agreed-upon schedule, leading to a
        dispute.                                                                                                                                
        |

        | TRANSACTION_NOT_RECOGNIZED       | The account holder does not
        recognize the transaction, possibly due to a mistake or fraudulent
        activity                                                                                                                                
        |
      enum:
        - UNAUTHORIZED_TRANSACTION
        - INCORRECT_TRANSACTION_AMOUNT
        - DUPLICATE_TRANSACTION
        - MISTIMED_WITHDRAWAL
        - TRANSACTION_NOT_RECOGNIZED
      type: string
    ach_dispute_return_codes:
      description: >
        This field is required for dispute action ACH_RETURN. Upon successful
        dispute resolution this return code will be used when sending the
        outgoing return.
      enum:
        - R05
        - R07
        - R10
        - R29
        - R34
        - R51
      type: string
    ach_action_state:
      enum:
        - CREATE
        - ACCEPT
        - REJECT
        - MORE_INFO_REQUIRED
      type: string
    card_action:
      enum:
        - CHARGEBACK
        - REPRESENTMENT
        - PRE_ARBITRATION
        - ARBITRATION
        - PROVISIONAL_CREDIT
        - WRITE_OFF
        - EVIDENCE_GATHERING
        - DISPUTE
      type: string
    card_dispute_reason_codes:
      description: >
        * NOTE: deprecated reason codes are accepted for backwards compatibility
        but will be mapped to their active equivalent reason codes by the API.


        | Reason Code                      | Status     |
        Category                   | Mastercard Code | Documentation Required |
        Description                                                                                                                                                                                                                           
        |

        | -------------------------------- | ---------- |
        -------------------------- | --------------- | ---------------------- |
        --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
        |

        | NO_CARDHOLDER_AUTHORIZATION      | Active     |
        Fraud                      | 4837            | No                     |
        A fraudulent transaction was made without the cardholder's
        consent.                                                                                                                                                                   
        |

        | QUESTIONABLE_MERCHANT_ACTIVITY   | Active     |
        Fraud                      | 4849            | No                     |
        The merchant is suspected of being involved in fraudulent activities or
        violating Mastercard
        rules.                                                                                                                                   
        |

        | CHIP_LIABILITY_SHIFT             | Active     |
        Fraud                      | 4870            | No                     |
        A counterfeit card was used at a non-EMV-compliant terminal, and the
        merchant is held liable for the fraudulent
        transaction.                                                                                                          
        |

        | CHIP_PIN_LIABILITY_SHIFT         | Active     |
        Fraud                      | 4871            | No                     |
        A lost or stolen chip card was used without PIN verification at a
        terminal that supports PIN, resulting in merchant liability for the
        fraudulent
        transaction.                                                                         
        |

        | AUTHORIZATION_RELATED_CHARGEBACK | Active     |
        Authorization              | 4808            | No                     |
        A transaction was processed without obtaining proper
        authorization.                                                                                                                                                                   
        |

        | POINT_OF_INTERACTION_ERROR       | Active     | Point-of-Interaction
        Error | 4834            | Yes                    | Processing errors
        such as ATM withdrawal discrepancies, duplicate transactions, late
        presentments, and amount
        discrepancies.                                                                                                          
        |

        | CARDHOLDER_DISPUTE               | Active     | Cardholder
        Dispute         | 4853            | Yes                    | Claims for
        goods and services not received, counterfeit products, recurring
        transactions, incomplete transactions, hotel no-show charges, and
        more.                                                                                   
        |

        | ATM_CASH_DISPUTE                 | Deprecated |
        N/A                        | N/A             | N/A                    |
        Some or all funds debited from the cardholder's account as the result of
        an ATM withdrawal were not
        dispensed.                                                                                                                        
        |

        | CARD_LOST_STOLEN_NEVER_RECEIVED  | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder did not authorize the transaction and the card is no
        longer, or had never been, in the possession of the
        cardholder.                                                                                                   
        |

        | COUNTERFEIT_GOODS                | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder claims that the goods were purported to be genuine, but
        were
        counterfeit.                                                                                                                                              
        |

        | CREDIT_NOT_RECEIVED              | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder's account was not credited for a refund from a merchant
        or was inaccurately debited instead of
        credited.                                                                                                               
        |

        | DEFECTIVE_GOODS_OR_SERVICES      | Deprecated |
        N/A                        | N/A             | N/A                    |
        Goods or services were either not as described or defective, including
        shipped merchandise was received damaged or not suitable for its
        intended purpose as well as the merchant didn't honour the terms and
        conditions of a contract. |

        | DISPUTE_OF_RECURRING_TRANSACTION | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder notified the merchant to cancel the recurring transaction
        and the merchant continued to bill the cardholder or the cardholder was
        not aware they were agreeing to a recurring
        transaction.                              |

        | DUPLICATE_TRANSACTION            | Deprecated |
        N/A                        | N/A             | N/A                    |
        The same transaction has been processed more than once, resulting in
        duplicate
        charges.                                                                                                                                               
        |

        | FRAUDULENT_PROCESSING            | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder is in possession and control of all valid cards,
        processed at least one legitimate face-to-face transaction, and denies
        making one or more additional face-to-face transactions at the same
        merchant location.          |

        | GOODS_OR_SERVICES_NOT_PROVIDED   | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder has been debited for goods or services that were to be
        shipped, delivered or otherwise provided and were not received by the
        expected delivery
        date.                                                                   
        |

        | LATE_PRESENTMENT                 | Deprecated |
        N/A                        | N/A             | N/A                    |
        The transaction was authorized offline by the chip and submitted for
        clearing more than 7 calendar days after the transaction
        date.                                                                                                   
        |

        | PAID_BY_OTHER_MEANS              | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder used a different form of payment for this specific
        transaction. (Mastercard pre-compliance/compliance
        only)                                                                                                            
        |

        | TRANSACTION_AMOUNT_DIFFERS       | Deprecated |
        N/A                        | N/A             | N/A                    |
        The amount of the transaction does not match the agreed-upon or expected
        amount.                                                                                                                                                      
        |

        | TRANSACTION_DID_NOT_COMPLETE     | Deprecated |
        N/A                        | N/A             | N/A                    |
        The cardholder engaged in the transaction and claims it did not
        complete. Goods or services were not
        provided.                                                                                                                        
        |

        | TRANSACTION_NOT_RECOGNIZED       | Deprecated |
        N/A                        | N/A             | N/A                    |
        The account holder does not recognize the transaction, possibly due to
        mistake or
        fraud.                                                                                                                                              
        |

        | UNAUTHORIZED_TRANSACTION         | Deprecated |
        N/A                        | N/A             | N/A                    |
        The transaction was not authorized by the account
        holder.                                                                                                                                                                             
        |
      enum:
        - CARD_LOST_STOLEN_NEVER_RECEIVED
        - FRAUDULENT_PROCESSING
        - LATE_PRESENTMENT
        - PAID_BY_OTHER_MEANS
        - TRANSACTION_DID_NOT_COMPLETE
        - TRANSACTION_NOT_RECOGNIZED
        - NO_CARDHOLDER_AUTHORIZATION
        - QUESTIONABLE_MERCHANT_ACTIVITY
        - CHIP_LIABILITY_SHIFT
        - CHIP_PIN_LIABILITY_SHIFT
        - POINT_OF_INTERACTION_ERROR
        - UNAUTHORIZED_TRANSACTION
        - AUTHORIZATION_RELATED_CHARGEBACK
        - GOODS_OR_SERVICES_NOT_PROVIDED
        - DEFECTIVE_GOODS_OR_SERVICES
        - CREDIT_NOT_RECEIVED
        - DISPUTE_OF_RECURRING_TRANSACTION
        - DUPLICATE_TRANSACTION
        - TRANSACTION_AMOUNT_DIFFERS
        - ATM_CASH_DISPUTE
        - CANCELED_OR_RETURNED
        - COUNTERFEIT_GOODS
        - CARDHOLDER_DISPUTE
      type: string
    card_action_state:
      enum:
        - ACCEPT
        - CREATE
        - COMPLETE
        - LOST
        - NETWORK_REJECT
        - NETWORK_REJECT_REVERSAL
        - REBUT
        - REVERSE
        - REFUND
        - EXPIRE
        - REJECT
        - WITHDRAW
        - WON
      type: string
    external_card_action:
      enum:
        - CHARGEBACK
        - REPRESENTMENT
        - PROVISIONAL_DEBIT
      type: string
    external_card_action_state:
      enum:
        - ACCEPT
        - CREATE
        - DECLINE
        - REVERSE
      type: string
    ach_dispute_action_status:
      description: >
        | Status    |
        Description                                                                                                
        |

        |-----------|-------------------------------------------------------------------------------------------------------------|

        | SUBMITTED | The action has been
        submitted                                                                              
        |

        | ACCEPTED  | The action has been
        accepted                                                                               
        |

        | REJECTED  | The action has been
        rejected                                                                               
        |

        | MORE_INFO_REQUIRED | The action contains a directive that more
        information is required                                  |
      enum:
        - SUBMITTED
        - ACCEPTED
        - REJECTED
        - MORE_INFO_REQUIRED
      type: string
    tenant_id:
      description: >
        The id of the tenant containing the resource. This is relevant for
        Fintechs that have multiple workspaces.
      example: abcdef_ghijkl
      type: string
    card_dispute_representment_reason_code:
      description: >
        Reason Code                                    | Description

        -----------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------

        INVALID_ACQUIRER_REFERENCE_DATA                | The combination of
        primary account number and acquirer reference data on the chargeback
        does not match the information in the first presentment.

        NON_RECEIPT_OF_DOCUMENTATION                   | Required documentation
        was not received.

        DOCUMENTATION_INELIGIBLE                       | Documentation is
        ineligible to the point where it cannot be established that the
        chargeback is valid.

        DOCUMENTATION_SCANNING_ERROR                   | Documentation is a
        partial scan with missing information, or relates to another
        transaction.

        CORRECT_TRANSACTION_DATE                       | Chargeback can be
        remedied by providing the correct transaction date.

        CORRECT_MERCHANT_LOCATION                      | Chargeback can be
        remedied by providing new information in the form of a different
        merchant name or location.

        ISSUER_AUTHORIZED                              | Chargeback can be
        remedied by providing information that the transaction was properly
        authorized.

        CREDIT_PREVIOUSLY_ISSUED                       | Chargeback can be
        remedied by providing evidence that the merchant issued a credit to the
        cardholders account.

        CHARGEBACK_REMEDIED                            | Evidence to remedy the
        chargeback is included in the supporting documentation adn no other
        message code is applicable.

        DUPLICATE_CHARGEBACK                           | A first chargeback has
        already been processed for the transaction.

        PAST_CHARGEBACK_TIME_LIMIT                     | The chargeback was
        processed past the time limit allowed for chargeback.

        INVALID_DATA_RECORD_TEXT                       | Information that is
        required to appear in the Data Record and the required message text is
        missing or incomplete.

        CORRECT_MCC                                    | Chargeback can be
        remedied by showing that the MCC assigned to the merchant is different
        from the MCC appearing on the first presentment.

        AUTHORIZATION_ADVISED_SUSPICIOUS               | Transaction meets the
        requirements for a Suspicious Transaction.

        NO_AUTHORIZATION_REQUEST_REQUIRED_OR_ATTEMPTED | Transaction was below
        the applicable floor limit, and the merchant did not request an
        authorization.

        ACCOUNT_NOT_LISTED_ON_EWB                      | The account number was
        not included in the applicable Electronic Warning Bulletin as of the
        date the card was first presented to the merchant.

        INVALID_CHARGEBACK                             | The chargeback does not
        meet the prerequisites for the chargeback message reason code.

        CHIP_LIABILITY_SHIFT                           | Invoke chip liability
        shift in response and as final remedy to a first chargeback submitted
        under reason code 4837.

        CHIP_PIN_LIABILITY_SHIFT                       | Invoke chip/pin
        liability shift in response and as final remedy to a first chargeback
        submitted under reason code 4837.
      enum:
        - INVALID_ACQUIRER_REFERENCE_DATA
        - NON_RECEIPT_OF_DOCUMENTATION
        - DOCUMENTATION_INELIGIBLE
        - DOCUMENTATION_SCANNING_ERROR
        - CORRECT_TRANSACTION_DATE
        - CORRECT_MERCHANT_LOCATION
        - ISSUER_AUTHORIZED
        - CREDIT_PREVIOUSLY_ISSUED
        - CHARGEBACK_REMEDIED
        - DUPLICATE_CHARGEBACK
        - PAST_CHARGEBACK_TIME_LIMIT
        - INVALID_DATA_RECORD_TEXT
        - CORRECT_MCC
        - AUTHORIZATION_ADVISED_SUSPICIOUS
        - NO_AUTHORIZATION_REQUEST_REQUIRED_OR_ATTEMPTED
        - ACCOUNT_NOT_LISTED_ON_EWB
        - INVALID_CHARGEBACK
        - CHIP_LIABILITY_SHIFT
        - CHIP_PIN_LIABILITY_SHIFT
      type: string
    card_dispute_action_status:
      enum:
        - ACCEPTED
        - SUBMITTED
        - COMPLETED
        - LOST
        - NETWORK_REJECTED
        - NETWORK_REJECTED_REVERSAL
        - REBUTTED
        - REVERSED
        - REFUNDED
        - EXPIRED
        - REJECTED
        - WITHDRAWN
        - WON
      type: string
    external_card_dispute_action_status:
      enum:
        - SUBMITTED
        - ACCEPTED
        - DECLINED
        - REVERSED
      type: string
  responses:
    bad_request:
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/error'
      description: BadRequest
    unauthorized:
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/error'
      description: Unauthorized
    forbidden:
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/error'
      description: Forbidden error
    unprocessable_entity:
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/error'
      description: Unprocessable entity request response
    internal_server_error:
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/error'
      description: Internal server error
  securitySchemes:
    bearerAuth:
      bearerFormat: api_key
      scheme: bearer
      type: http

````