curl --request GET \
--url https://api.synctera.com/v1/disputes/{dispute_id} \
--header 'Authorization: Bearer <token>'
{
"action_history": [
{
"action": "ARBITRATION",
"creation_time": "2010-05-06T12:23:34.321Z",
"external_reference_id": "<string>",
"id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"memo": "<string>",
"message": "<string>",
"payment_rail": "ACH",
"reason_code": "ATM_CASH_DISPUTE",
"representment_reason_code": "ACCOUNT_NOT_LISTED_ON_EWB",
"status": "ACCEPTED",
"supporting_doc_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"tenant": "abcdef_ghijkl",
"updated_reason_code_memo": "<string>",
"violation_code": "ACQ_STMT_REQUEST",
"violation_date": "2023-11-07T05:31:56Z"
}
],
"available_actions": [
{
"action": "ARBITRATION",
"state": "ACCEPT",
"timestamp_valid_to": "2010-05-06T12:23:34.321Z"
}
],
"lifecycle_state": "ARBITRATION",
"managed_by": "CUSTOMER",
"network_eligibility": {
"is_digital_wallet_token": true,
"is_three_ds": true
},
"reason_code": "ATM_CASH_DISPUTE",
"account_id": "ca4450a5-5d4c-4afc-9533-729e2948c477",
"applicable_regulation": "REGULATION_E",
"creation_time": "2010-05-06T12:23:34.321Z",
"credit_status": "FINAL",
"currency": "USD",
"customer_id": "52593ea7-4d66-40df-80e9-3b9bc54fa880",
"date_customer_reported": "2010-05-06T12:23:34.321Z",
"decision": "LOST",
"dispute_documents": [
{
"creation_time": "2010-05-06T12:23:34.321Z",
"dispute_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"file_name": "example.pdf",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"tenant": "abcdef_ghijkl"
}
],
"disputed_amount": 2,
"external_reference_id": "<string>",
"id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"last_action_by": "INITIATOR",
"last_updated_time": "2010-05-06T12:23:34.321Z",
"memo": "<string>",
"network": "ACH",
"payment_rail": "ACH",
"status": "CLOSED",
"tenant": "abcdef_ghijkl",
"timestamp_final_decision": "2023-11-07T05:31:56Z",
"timestamp_investigation_due": "2023-11-07T05:31:56Z",
"timestamp_provisional_credit_due": "2023-11-07T05:31:56Z",
"transaction_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7"
}
Get a dispute by ID.
curl --request GET \
--url https://api.synctera.com/v1/disputes/{dispute_id} \
--header 'Authorization: Bearer <token>'
{
"action_history": [
{
"action": "ARBITRATION",
"creation_time": "2010-05-06T12:23:34.321Z",
"external_reference_id": "<string>",
"id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"memo": "<string>",
"message": "<string>",
"payment_rail": "ACH",
"reason_code": "ATM_CASH_DISPUTE",
"representment_reason_code": "ACCOUNT_NOT_LISTED_ON_EWB",
"status": "ACCEPTED",
"supporting_doc_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"tenant": "abcdef_ghijkl",
"updated_reason_code_memo": "<string>",
"violation_code": "ACQ_STMT_REQUEST",
"violation_date": "2023-11-07T05:31:56Z"
}
],
"available_actions": [
{
"action": "ARBITRATION",
"state": "ACCEPT",
"timestamp_valid_to": "2010-05-06T12:23:34.321Z"
}
],
"lifecycle_state": "ARBITRATION",
"managed_by": "CUSTOMER",
"network_eligibility": {
"is_digital_wallet_token": true,
"is_three_ds": true
},
"reason_code": "ATM_CASH_DISPUTE",
"account_id": "ca4450a5-5d4c-4afc-9533-729e2948c477",
"applicable_regulation": "REGULATION_E",
"creation_time": "2010-05-06T12:23:34.321Z",
"credit_status": "FINAL",
"currency": "USD",
"customer_id": "52593ea7-4d66-40df-80e9-3b9bc54fa880",
"date_customer_reported": "2010-05-06T12:23:34.321Z",
"decision": "LOST",
"dispute_documents": [
{
"creation_time": "2010-05-06T12:23:34.321Z",
"dispute_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"file_name": "example.pdf",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"tenant": "abcdef_ghijkl"
}
],
"disputed_amount": 2,
"external_reference_id": "<string>",
"id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
"last_action_by": "INITIATOR",
"last_updated_time": "2010-05-06T12:23:34.321Z",
"memo": "<string>",
"network": "ACH",
"payment_rail": "ACH",
"status": "CLOSED",
"tenant": "abcdef_ghijkl",
"timestamp_final_decision": "2023-11-07T05:31:56Z",
"timestamp_investigation_due": "2023-11-07T05:31:56Z",
"timestamp_provisional_credit_due": "2023-11-07T05:31:56Z",
"transaction_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7"
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
The unique identifier of the dispute
"7d943c51-e4ff-4e57-9558-08cab6b963c7"
Returned dispute
The response is of type object
.
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