Get a Dispute
Get a dispute by ID.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
The unique identifier of the dispute
"7d943c51-e4ff-4e57-9558-08cab6b963c7"
Response
Returned dispute
- Card Dispute
- ACH Dispute
- External Card
Response for a card dispute.
History of all the action filed for the dispute.
List of actions that can be taken on the dispute.
The status of customer account credit related to the dispute
FINAL, NONE, PROVISIONAL ARBITRATION, ARBITRATION_RESPONSE, CHARGEBACK, DENIED, EVALUATION, EVIDENCE_GATHERING, EXPIRED, MANUAL_REVIEW, NETWORK_REJECTED_CHARGEBACK, NETWORK_REJECTED_CHARGEBACK_REVERSAL, PENDING_ACTION, PRE_ARBITRATION, PRE_ARBITRATION_RESPONSE, REFUNDED, REJECTED, REPRESENTMENT, WITHDRAWN, WRITE_OFF AUTO_WRITE_OFF, CUSTOMER, GROUND_CONTROL Network eligibility restrictions.
- NOTE: deprecated reason codes are accepted for backwards compatibility but will be mapped to their active equivalent reason codes by the API.
ATM_CASH_DISPUTE, AUTHORIZATION_RELATED_CHARGEBACK, CANCELED_OR_RETURNED, CARDHOLDER_DISPUTE, CARD_LOST_STOLEN_NEVER_RECEIVED, CHIP_LIABILITY_SHIFT, CHIP_PIN_LIABILITY_SHIFT, COUNTERFEIT_GOODS, CREDIT_NOT_RECEIVED, DEFECTIVE_GOODS_OR_SERVICES, DISPUTE_OF_RECURRING_TRANSACTION, DUPLICATE_TRANSACTION, FRAUDULENT_PROCESSING, GOODS_OR_SERVICES_NOT_PROVIDED, LATE_PRESENTMENT, NO_CARDHOLDER_AUTHORIZATION, PAID_BY_OTHER_MEANS, POINT_OF_INTERACTION_ERROR, QUESTIONABLE_MERCHANT_ACTIVITY, TRANSACTION_AMOUNT_DIFFERS, TRANSACTION_DID_NOT_COMPLETE, TRANSACTION_NOT_RECOGNIZED, UNAUTHORIZED_TRANSACTION The customer account related to the dispute, to which dispute-related credits will be posted.
"ca4450a5-5d4c-4afc-9533-729e2948c477"
The timestamp representing when the dispute was created
"2010-05-06T12:23:34.321Z"
ISO 4217 Alpha-3 currency code
3"USD"
The customer related to the dispute, to which dispute-related credits will be posted.
"52593ea7-4d66-40df-80e9-3b9bc54fa880"
The timestamp representing when the customer reported the dispute.
"2010-05-06T12:23:34.321Z"
LOST, NONE, ONGOING, RESOLVED, WON Documents associated with the dispute.
The amount to be disputed in cents.
x >= 1The unique identifier of the dispute
"7d943c51-e4ff-4e57-9558-08cab6b963c7"
The timestamp representing when the dispute was last modified
"2010-05-06T12:23:34.321Z"
Brief written message describing the reason for disputing the transaction.
1000The network with which the transaction was disputed.
ACH, DECISIONLY, MARQETA, MASTERCARD, NONE, TABAPAY A short string representing the payment rail of the dispute.
ACH, CARD, EXTERNAL_CARD The current status of the dispute.
CLOSED, OPEN The id of the tenant containing the resource.
"abcdef_ghijkl"
The ID of the posted transaction to be disputed.
"7d943c51-e4ff-4e57-9558-08cab6b963c7"
The acquirer reference number of the original transaction associated with the dispute.
🚧 Beta This is a Beta object. It is not used in production at this time. Feedback from the community is welcome. Any breaking changes will be pre-announced.
Issuer evidence for network dispute filing. Which nested fields are
required depends on reason_code and the card network (Visa or
Mastercard) of the disputed transaction:
Mastercard
Visa
The switch serial number of the original transaction associated with the dispute.
REGULATION_E, REGULATION_Z Reference ID associated with the dispute on the external network.
INITIATOR, NETWORK The time that a final decision was made on the dispute.
The time by which provisional credit should be posted to the customer account in response to the dispute.

