PATCH
/
disputes
/
{dispute_id}
Update a dispute
curl --request PATCH \
  --url https://api.synctera.com/v1/disputes/{dispute_id} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "status": "CLOSED"
}'
{
  "action_history": [
    {
      "action": "ARBITRATION",
      "creation_time": "2010-05-06T12:23:34.321Z",
      "external_reference_id": "<string>",
      "id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
      "memo": "<string>",
      "message": "<string>",
      "payment_rail": "ACH",
      "reason_code": "ATM_CASH_DISPUTE",
      "representment_reason_code": "ACCOUNT_NOT_LISTED_ON_EWB",
      "status": "ACCEPTED",
      "supporting_doc_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
      "tenant": "abcdef_ghijkl",
      "updated_reason_code_memo": "<string>",
      "violation_code": "ACQ_STMT_REQUEST",
      "violation_date": "2023-11-07T05:31:56Z"
    }
  ],
  "available_actions": [
    {
      "action": "ARBITRATION",
      "state": "ACCEPT",
      "timestamp_valid_to": "2010-05-06T12:23:34.321Z"
    }
  ],
  "lifecycle_state": "ARBITRATION",
  "managed_by": "CUSTOMER",
  "network_eligibility": {
    "is_digital_wallet_token": true,
    "is_three_ds": true
  },
  "reason_code": "ATM_CASH_DISPUTE",
  "account_id": "ca4450a5-5d4c-4afc-9533-729e2948c477",
  "applicable_regulation": "REGULATION_E",
  "creation_time": "2010-05-06T12:23:34.321Z",
  "credit_status": "FINAL",
  "currency": "USD",
  "customer_id": "52593ea7-4d66-40df-80e9-3b9bc54fa880",
  "date_customer_reported": "2010-05-06T12:23:34.321Z",
  "decision": "LOST",
  "dispute_documents": [
    {
      "creation_time": "2010-05-06T12:23:34.321Z",
      "dispute_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
      "file_name": "example.pdf",
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "tenant": "abcdef_ghijkl"
    }
  ],
  "disputed_amount": 2,
  "external_reference_id": "<string>",
  "id": "7d943c51-e4ff-4e57-9558-08cab6b963c7",
  "last_action_by": "INITIATOR",
  "last_updated_time": "2010-05-06T12:23:34.321Z",
  "memo": "<string>",
  "network": "ACH",
  "payment_rail": "ACH",
  "status": "CLOSED",
  "tenant": "abcdef_ghijkl",
  "timestamp_final_decision": "2023-11-07T05:31:56Z",
  "timestamp_investigation_due": "2023-11-07T05:31:56Z",
  "timestamp_provisional_credit_due": "2023-11-07T05:31:56Z",
  "transaction_id": "7d943c51-e4ff-4e57-9558-08cab6b963c7"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
dispute_id
string<uuid>
required

The unique identifier of the dispute

Example:

"7d943c51-e4ff-4e57-9558-08cab6b963c7"

Body

application/json

Dispute update request body

The body is of type object.

Response

200
application/json

Returned dispute

The response is of type object.