Set Up Case Management

Case Management Setting up assignees for case notifications Overview Synctera’s case management system is built to ensure that the right person at your company receives the appropriate notifications from the Synctera Console. This document ou…

Run KYB on Your Company/Organization

Unlock t-minus10 and Production access In order to test your app with real money, with a real bank, in the t-minus10 live-testing environment or in production, you’re company will need to pass KYB. Here’s an easy guide to r…

Account Opening at the Sponsor Bank

Overview In order to golive with your Sponsor Bank partner, the FinTech will need to open accounts at the Sponsor Bank. How-to open an account Ask your Implementation Specialist for an account opening form and we’ll get the process star…

Testing and Certification

Overview Testing and certification are essential for FinTech implementations for several reasons: Quality assurance: Testing ensures that the your product works as expected, and any bugs or issues are identified and resolved before release. Cer…

Develop Marketing Materials

Marketing Materials & Compliance Marketing materials must be in compliance with bank regulatory expectations. All marketing materials that mentions a banking product must be reviewed by your Sponsor Bank before publishing. This includes …

App store submissions

General guidelines and considerations App stores are the primary means to get your app or product into the hands of your customers. Each app store has its own rules and guidelines for submission, as well as opportunities for marketing, exposure and…

Set up a Waitlist

Waitlists are a simple and straightforward way to validate your idea or value proposition. It can be a powerful signal on how much potential your FinTech idea has. Waitlists will help build your list of customers prior to launch and will give you a …