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    Synctera FAQ
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      • How can I find out why an application was denied? Can the end customer re-apply?
      • Can an end customer's rejected application be overridden?
      • Can we fail a KYC case if we believe it is a fraudulent user?
      • What is the full list of information to include for each KYC case type?
      • Can I customize my KYC rules?
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    KYC/KYB

    Can I customize my KYC rules?

    No, you cannot customize KYC rules, without approval from your sponsor bank.

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    What is the full list of information to include for each KYC case type?Overview
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