Synctera home pagelight logodark logo
  • Log in
  • Contact Us
  • Contact Us
Home
Guides
API Reference
Learning Center
  • Postman Collection
  • Blog
  • Platform Status
    • Overview
    • Synctera Learning Center
    Synctera FAQ
      • Overview
      • What formats are accepted for check deposits?
      • How does Synctera handle end-customer errors on incoming wires?
      • We know that direct deposit is a type of ACH. Is there any benefit or difference between setting up direct deposit vs the payer executing an ACH push?
      • Is there a way for us (the customer of Synctera) to know if a payment via direct deposit is on its way?
      • Is there any way for us to know if one of our end customers have set up direct deposit?
      • What information is required for an end customer to allow their employer to enable/authorize direct deposit?
      • Can we reverse an ACH?
      • What are the cutoff times for same-day ACH?
      • The end customer initiated a same day ACH. Why hasn't it been posted in the account?
      • What are the processing times for ACH files?
      • Can accounts receive and send international USD wires?
      • How does the end customer ensure their check is deposited successfully?
      • What are the different types of statuses for an ACH transaction on the Synctera platform, and how do they relate to the transaction and the network?
      • Why do I sometimes not see a network status on ACH transactions?
      • How can I know why an ACH transaction failed?
      • Why do ACH files get sent out sometimes even when the account has been frozen and the transaction is still in pending status?
      • What are the validations/verifications that checks are subjected to before they are approved?
      • Do all checks need to be reviewed & approved/declined manually after deposit?
      • A check was rejected. How can we find out the rejection reason?
      • Why was our wire returned?
    Synctera for FinTechs
    • Overview
    • Synctera Platform Agreement
    Synctera for Banks
    General Info
    • Overview
    ACH/Checks/Wires/Ledger

    The end customer initiated a same day ACH. Why hasn't it been posted in the account?

    Same-day ACH payments will only settle the same business day if they were submitted before the “cutoff time” (4:45pm ET). If a same-day ACH is originated after the daily cutoff time, it will be sent as a same-day ACH the following business day.

    Was this page helpful?

    What are the cutoff times for same-day ACH?What are the processing times for ACH files?
    xlinkedin
    Assistant
    Responses are generated using AI and may contain mistakes.