Documentation Index
Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
Use this file to discover all available pages before exploring further.
Customers/Accounts
An end customer has left our platform and the accounts need to be closed but there are still some funds in it. How can I proceed with the closure?
The funds needs to be returned back to the end-customer and once that has been done and the account balance is zero, the account can be closed.
If an end customer's account status is suspended or frozen, how can I move the funds in order to close the account?What happens if an end customer's account goes into a negative balance and how does Synctera handle such situations?