To find your specific list of supported countries, you can go to Supported Countries under Operations in the Synctera Console.Documentation Index
Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
Use this file to discover all available pages before exploring further.
Customers/Accounts
Can end customers outside of USA/Canada create accounts? If so, how?
As long as the end-customer has an address that is in the list of your specific supported countries and passes KYC, an account can be created and associated with them.
We have a few inactive end-customers who would like their accounts closed, what is the process to close their accounts?How long does it take for an end customer's information (such as address) to reflect in the bank's database after modification?