The best way to get this routing number updated is by contacting the institution directly as their customer. We recommend that your end-customers use the following template to send over to the financial institutions: Hi [Institution], I’m attempting to link my bank account through your service, but I’m getting an error message of [insert error message]. It seems like your routing number validation system does not recognize the routing number [insert routing number here]. This routing number is valid according to the Federal Reserve’s e-payments routing number directory. Could you please help me escalate this to your banking operations team and get this routing number updated? Thank you, [your name here]