Overview

With Synctera, everything occurs within the platform, ensuring all changes and approvals are kept relative to the partnership in context.

When to use the Marketing Materials case type

The Marketing Materials case type is intended for partnerships that require a seamless experience for sharing for getting approvals on FinTech marketing materials when creating a product offering or updating an existing products’ marketing. A workflow example for a typical Marketing Material Case

Setup

Creating groups and users

You can create a number of user groups and users that will automatically be notified of any new marketing material case.
It’s always a good practice to have a case notify a group, in case one or more of your users are not available - and it’s also much easier to add/remove users from a single place when you have a large team.

Configuringassignees and escalations for marketing materials

Configuring drop down fields

Creating cases

Initial case creation

Title description and urgency

Attaching files to a comment and submitting for review