To accept the BINs, please enter the “Requests” section at the top of the screen.
How to Accept Your BIN
After that, please select “My Organization’s Requests”
From there, click into a request number, and if required, change who the request is assigned-to to yourself.
The full BIN range will be auto-entered (000-999), so just click complete. Then go back into the same request number to request to bring it live.Please use the screenshots below as guidance for what to select:
You will be auto-selected as the Primary contact for the implementation, to set a different poc just unselect the “I will be primary contact person” and enter in the right person’s information.There is also a text box which may be pre-populated – these are comments entered in by the Mastercard licensing poc, those can be left those as-is.Once all the info is entered, click complete and the Status should now change from “Pending Customer” to “Mastercard Implementation” which means the CIS resource request should now be triggered.
Once assigned, the CIS poc should reach out to the Primary Contact defined here. CIS resource assignment usually takes 5-10 business days.
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How can I proceed with the closure?","mode":"wide","href":"/docs/an-end-customer-has-left-our-platform-and-the-accounts-need-to-be-closed-but-there-are-still-some-funds-in-it-how-can-i-proceed-with-the-closure"},{"title":"What happens if an end customer's account goes into a negative balance and how does Synctera handle such situations?","mode":"wide","href":"/docs/what-happens-if-an-end-customers-account-goes-into-a-negative-balance-and-how-does-synctera-handle-such-situations"},{"title":"How does the interest payout process work when a Fintech customer requests to close their savings account?","mode":"wide","href":"/docs/how-does-the-interest-payout-process-work-when-a-fintech-customer-requests-to-close-their-savings-account"}]},{"group":"ACH/Checks/Wires/Ledger","pages":[{"title":"ACH/Checks/Wires/Ledger","mode":"wide","sidebarTitle":"Overview","href":"/docs/achcheckswiresledger"},{"title":"What formats are accepted for check deposits?","mode":"wide","href":"/docs/what-formats-are-accepted-for-check-deposits"},{"title":"How does Synctera handle end-customer errors on incoming wires?","mode":"wide","href":"/docs/how-does-synctera-handle-end-customer-errors-on-incoming-wires"},{"title":"We know that direct deposit is a type of ACH. 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